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We were among Shannon's earliest clients, and have recommended her services to countless friends and colleagues over the years. When we travel, while we miss our cats, we do not worry about them because we know that they are well taken care of. We trust Shannon and her employees to make our cats' welfare their priority, and to use good judgment if unexpected issues arise with the cats or our home while we're away. Best of all, our cats love them, and it shows!
We have relied on Shannon's wonderful care for our two cats for many years. She and her staff are unfailingly warm, dependable and professional. One of our cats has a number of health issues, and Shannon has been consistently understanding, patient and thorough in caring for him and administering medications. She treats each pet as she would her own. They adore her and we can go away without any concerns. Shannon has been amazing; I can't say enough good things about her services.
Just wanted to let you know that we were delighted with the care you gave Sasha whilst we attended our wedding on Saturday evening. And, thanks too, for the great report.
We were certainly very happy and, it seems Sasha was too. I think she made a new friend. Hope you did too.
I am sure that we will require your services in the future and, will not hesitate to contact you when that is required. Also, we have passed your information to our neighbour and, spoke highly of your efforts to take care of our dog.
Again, thank you so much. Take care! ~Marg & Derek
I have been a client of Shannon Pester’s Pet Parade Plus for over five years and am very satisfied with the service I have received from this company. The three pets I have had in Shannon and her employees’ care have been ‘challenging’ dogs, but they were always handled well and returned from their daily walks safely.
Shannon has been very flexible in working with my family and me. I have often needed to make last-minute requests for dog care, and she has always found a way to accommodate. As I have gotten to know my dogs when they were newly adopted, Shannon and her employees responded to their special care needs, such as crating and other routines. She has provided me with reliable service, consistently providing a dog walker on the days and times requested, and routinely checking on my needs. Each of her employees always left a note to report how the walk went, and most importantly, happy dogs. Furthermore, my home and its contents have always been in the same condition in which I left them after a member of the Pet Parade Plus team had been there, with my door securely locked and my gate closed as requested.
In addition, I know Shannon works diligently to support the Kingston Humane Society and other animal welfare charities and initiatives. Each year, she does a donation drive for pet food and supplies for the KHS, bringing in thousands of dollars worth of much-needed goods to the organization. She consistently attends KHS events, as well as City Hall meetings where animal well-being is concerned, including the ban on the sale of cats and dogs from breeders in pet stores.
I would recommend Shannon and Pet Parade Plus to anyone looking for a dog walker or pet sitting services without hesitation. Please feel free to contact me with any further questions.
B. A., B. Ed.
We always find it very difficult to leave our cat Harry and his outside (stray) friends Uggie and Scrappy yet the demands of work and the desire to see friends and family and to go on the occasional vacation means that we can be away fairly often. This would be almost unbearable if it weren't for the fact that we know that Shannon is looking after the cats. She has developed a very special relationship with them and we believe that Harry very much looks forward to her visits and to the attention he gets from her. When we get back from our trips Harry's almost nonchalant greeting, the happiness in his eyes and his relaxed demeanor are very clear indicators of how well he and Shannon have got on and how little stress he feels in our absence.
A few years ago we brought a rescue cat, Reggie, into our home and there were some adjustment difficulties between Harry and Reggie. Shannon offered advice and researched potential solutions for us. Even with the sometimes difficult relationship between Harry and Reggie, Shannon managed to work miracles when she was looking after them and we would always come home to two happy cats.
Shannon is consistently warm and loving with the cats and always takes the responsibility associated with looking after them (and our home) very seriously. She is completely reliable, professional and dependable. Because of Shannon, we have peace of mind whenever we need to be away. We have been clients of Shannon (and Pet Parade Plus) for more than ten years and would, and do, strongly and unreservedly recommend her to others with pets.
Jane and Patrick Oosthuizen
I have a Border Collie/Beagle cross named Reefer who was rescued in Prince George, BC when he was only 5 months old. He is an amazingly smart, ball crazy dog, but he needs to be constantly socialized with other dogs to see that it's OK to play with other dogs and that they're not out all out to hurt him. The group walks with Shannon have been amazing for Reefer's social skills and attitude towards other dogs.
Shannon is very dedicated to providing Reefer with a fun and safe environment for him to play and socialize. She is professional and her expertise with handling pets is very much evident in Reefer's attitude. Furthermore, I can tell Reefer is having a lot of fun in Shannon's group walks, in his perkiness and extreme excitement when Shannon comes to pick him up. When he hears her van pull in the driveway, he jumps up with his tail wagging furiously in anticipation of seeing Shannon and to go to meet his dog friends to play. His expression says it all.
I would recommend Shannon's pet services to anyone. Your pet is in good care.
Shannon has been our dog walker since we got our puppy 4 years ago. She also checks our home when we are away. She is always dependable and more than accommodating to our schedule which involves long work days, weekends, and holidays. We believe her visits, attention and exercise for Teagan when we are away is one of the reasons she is such a happy good dog. Even as a puppy there were no accidents, chewing, or negative behavior.
When we are off work Teagan goes everywhere with us. She is very seldom alone. After our work days there is no sign of separation anxiety or clinging behavior, she greets us happily at the door. There is no doubt that this is due to visits from Shannon.
If we ever wonder what Teagan thinks of Shannon it's obvious to all when they meet either at home or by chance in the community. Teagan could not wag her tail or jump around Shannon more - an absolute joyous greeting.
I am so happy to write a letter of recommendation for Pet Parade Plus. As the proud owner of two large and very spirited labs, I can honestly say I do not know what we would have done without you for the past three years. When Jack came into our family as a puppy and we moved to Amherstview, we knew that working full time and trying to raise a good yellow lab puppy was going to be a lot of time and energy. You made Jacks training so much easier through your skill, professionalism and patience.
Over the last three years, we have been able to enjoy vacations, meet work commitments, and see family because of your dedication and care of Jack and Indy. We have slept well away from home knowing that the dogs are well cared for and the house is being seen while we are away. The dogs love every week of their playgroup and are better socialized and behaved because of it. As Indy has aged quite a bit in these last few years, the exercise he gets with you is invaluable to his health and well-being. Thank you so much again for all the times you helped us out at the very last minute when we had a family emergency or opportunity to go out of town to see friends. Thank you for being so loving and kind to our boys. Thank you for always making helpful suggestions on their care and taking the time to update us on how they have behaved. Your professionalism, dedication and love of animals are incredible. We will always be grateful and would recommend you to anyone we know.
All the very best and thank you once again.
Janet Gwilliam-Wright, M.P.A.